When it comes to managing your IT infrastructure, a full architecture view is required—one that extends beyond a single manufacturer or component and spans both hardware and software. Watch the video to the right to see how ePlus and Cisco work together to co-deliver Partner Lifecycle Services Support (PLS-S). Read our press release to announce that ePlus is the first Cisco partner in the Americas, and the second worldwide, to build out services through PLS-S, branded as ePlus Lifecycle Services Support (eLSS).
ePlus Lifecycle Services Support complements ePlus’ existing services portfolio, which includes Enhanced Maintenance Support for device-level issues as well as full Managed Services for proactive monitoring and management. ePlus provides 24x7x365 level 1, 2, and 3 support from multiple U.S.-based Network Operations Centers (NOCs) staffed with 100+ engineers. ePlus Lifecycle Services Support leverages a unique combination of:
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