ePlus Recognized by Cisco for Excellence in Customer Satisfaction in the United States
HERNDON, VA - August 11, 2015 - ePlus inc. (NASDAQ NGS: PLUS - news) today announced that its subsidiary, ePlus Technology, inc., has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes ePlus for delivering outstanding customer service to customers in the United States.
"We're proud to be acknowledged for the 14th time by Cisco with this meaningful designation," said Jerry McIntosh, senior vice president of advanced technology solutions for ePlus Technology. "We approach every client engagement with a keen focus on delivering an exceptional customer experience as we help organizations plan, build, support, and optimize their entire IT infrastructure. We look forward to continue to earn our status as a trusted solution advisor, especially related to Cisco advanced technologies."
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and pre- and post-sales support capabilities-critical factors in choosing a trusted partner.
ePlus is a Cisco Gold Certified Partner with Cisco Master Specializations in Security, Collaboration, Cloud Builder, and Managed Services. ePlus has Cisco Powered designations in Managed Business Communications and Managed Security Services. In addition, ePlus holds Cisco Advanced Specializations in Data Center Architecture, Borderless Network Architecture, Routing and Switching, Security, Content Security, and Unified Computing. ePlus also holds Cisco Authorized Technology Provider designations in Data Virtualization, Application Centric Infrastructure, TelePresence Video Master, Physical Security (Video Surveillance and Access Control), Identity Services Engine, Enterprise Mobility Services Platform, ServiceGrid, Unified Contact Center Enterprise, Energy Management Suite Integrator, and Telehealth Reseller as well as Cisco Authorized Partner status in Service Provider Video. ePlus has consistently been recognized by Cisco for Excellence in Customer Satisfaction. For more information about Cisco solutions from ePlus, visit www.eplus.com/cisco.
ePlus is an engineering-centric technology solutions provider that helps organizations imagine, implement, and achieve more from their technology. With the highest certifications from top technology partners and expertise in key technologies from data center to security, cloud, and collaboration, ePlus transforms IT from a cost center to a business enabler. Founded in 1990, ePlus has more than 975 associates serving commercial, state, municipal, and education customers nationally. The Company is headquartered at 13595 Dulles Technology Drive, Herndon, VA, 20171. For more information, visit www.eplus.com, call 888-482-1122, or email firstname.lastname@example.org. Connect with ePlus on Facebook at www.facebook.com/ePlusinc and on Twitter at www.twitter.com/ePlus. ePlus. Where Technology Means More.
ePlus, Where Technology Means More, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in the United States and/or other countries. The names of other companies, products, and services mentioned herein may be the trademarks of their respective owners.
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