Research and Development Non-Profit Leverages ePlus Disaster Recovery Advisory Services
Enhances confidence in the ability to recover from a disaster or cyber event while improving recovery time objectives within six hours for all critical workloads
Business Challenges
Challenge 1
To minimize business and revenue impact, the customer needed to develop a stronger strategy to accelerate recovery from cyber threats, ransomware, and natural disasters.
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Challenge 2
To meet regulatory and risk compliance goals, the customer needed to execute a disaster recovery data protection plan and design for its critical workloads, including recovery processes and testing scenarios for the protected services.
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Why ePlus?
- ePlus has a long history of helping customers with data protection, including discovery, planning, design, and implementation consulting services as well as ongoing managed services.
- The customer appreciated the combination of a strong local account team and a talented global delivery team to meet the objectives, accelerate the timeline, and maintain productivity throughout the engagement.
- ePlus project management (PM) was instrumental in collaborating with the customer’s own PM team to drive productivity, identify and remediate risk, and quickly incorporate feedback to meeting the goals.
Solution
Disaster Recovery Advisory Services for Azure and VMware
- ePlus engaged in deep discovery sessions around application recovery options, application dependency mappings, criticality, recovery profiles, and existing infrastructure configurations around networking, cloud, and on-prem resources.
- In a phased approach, ePlus designed several application recovery methodologies based on recovery point objectives (RPOs), failover and capabilities, recovery time objectives (RTOs), and existing infrastructure and budget constraints.
- ePlus implemented an Azure Recovery landing zone alongside an on-prem VMware recovery target to support the design for all applications in scope today and provide the foundation for continuing to include additional services and recovery capabilities over time with minimal reconfiguration and reinvestments.
Business Outcomes
- With a documented and regularly tested methodology for critical applications, the customer significantly improved RTOs within 6 hours for all critical workloads. With proven failover testing as part of the engagement, the customer has confidence in the design and ability to recovery from a disaster or cyber event.
- With foundational networking, secure cloud infrastructure, and an effective on-prem recovery platform, the customer can scale services and workloads to a proven disaster recovery platform over time.
- By leveraging existing investments and internal teams, the customer was able to meet business goals by partnering with ePlus to deliver a balance of technical requirements, business objectives, and budget against a strict timeline.
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