Global Manufacturer Turns to ePlus for Business Process Automation
Quickly automates customer information management system without interruption, decreasing costs within the first 45 days with expected process cost cuts of up to 65%
Business Challenges
Challenge 1
The company needed to increase revenue by expanding into new markets with its software solution.
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Challenge 2
They wanted to minimize capital investments when solving a unique challenge with automation.
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Challenge 3
The customer sought agility to respond rapidly to changing demand and growth.
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Why ePlus?
- ePlus is a market leader in helping customers achieve their business goals through creative technical solutions.
- ePlus had an existing relationship with the global manufacturer, providing automation development for a business process to support the build of materials components of their products.
- Seeking to broaden their capabilities and reach, the customer found ePlus the ideal partner for their evolution.
Solution
Business Process Automation
- ePlus engaged with the customer to discover the business and technical requirements for automating the process in scope.
- Through a series of design sessions, ePlus created a UiPath Enterprise Automation solution that would meet the requirements of the business and allow the company to scale effortlessly and geographically to meet their end customers' demands.
- ePlus deployed and tested the solution in concert with the customer’s technical team.
- ePlus provided development services to accelerate future initiatives and deliver automation assurance, securing the benefits associated with the new process.
Business Outcomes
- The customer quickly adopted the automated process as part of business operations, leveraging this solution within the first 45 days and decreasing costs by freeing up their contractor's machines and staff time to perform other tasks.
- The collaboration between ePlus’ design and development services and the customer's subject matter experts accelerated deployment while ensuring uninterrupted business operations. This new automated process is anticipated to cut process costs by 65%.
- The customer achieved these goals with minimal capital investment, further allowing them to scale revenue in alignment with costs.
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