Background
The nationally-recognized environmental law firm with 150+ attorneys and multiple U.S. offices specializes in guiding clients through the complexities of environmental, health, and safety compliance as well as high-stakes litigation and regulatory counseling. They assist a diverse range of organizations—including developers, manufacturers, utilities, and chemical producers—with matters such as air and water permitting, toxic tort litigation, product regulation, and emerging issues like climate change, supply chain sustainability, and environment, social, and governance (ESG). Their attorneys provide deep expertise and strategic insight into federal and state environmental frameworks.
Business Challenges
The organization turned to ePlus to help solve several key challenges:
Why ePlus
When the customer’s new Director of Technology evaluated options for modernizing storage and disaster recovery, he chose ePlus based on trust, firsthand experience, and proven results. Having previously partnered with ePlus, he was familiar with our holistic approach and ability to design reliable solutions using technologies like Rubrik and Everpure. A FinOps approach to cost savings, smooth deployments, trusted partner status, and a comprehensive team approach all factored in the selection decision.
ePlus' consultative methodology combines design, deployment, and ongoing managed services, allowing us to tailor a solution that aligns with the law firm’s operational and compliance needs, simplifies operations, and accelerates time to value. By leveraging industry-leading platforms like Everpure and Assure Data Protection, ePlus delivers predictable recovery times, cost efficiency, and consistent performance. This integrated model of technology and expert support gave the law firm confidence in business continuity and long-term success.
Solution
- ePlus Storage-as-a-Service (STaaS) powered by Everpure Evergreen//One
- ePlus Managed Backup and Recovery powered by Assured Data Protection and Rubrik
- ePlus Deployment and Configuration Services
- ePlus Managed Services
Business Outcomes
Proof Points
- Continuous storage uptime, even through planned upgrades
- Reduced support tickets to just seven over the course of a year
- Staff is now able to conduct disaster recover (DR) tests twice annually to address ever-increasing compliance needs
- The flexible consumption model allows the firm to dynamically grow with new initiatives and to support its cloud strategy
- One full-time employee was able to shift focus from operations and troubleshooting to more business-critical initiatives
Protecting Client Data and Reducing Liability through Reliable Recovery
By implementing ePlus STaaS and Managed Backup and Recovery, the law firm achieved a significant increase in backup reliability and confidence in their disaster recovery posture. Daily management reports and quarterly service reviews provide transparency and proactive oversight, while scheduled DR tests ensure compliance with regulatory and client-driven requirements. The ePlus Technical Account Manager and Customer Success Manager deliver continuous guidance and support, acting as trusted advisors to the firm. Through this partnership, ePlus has become an extension of the customer’s IT team—simplifying operations, reducing risk, and enabling staff to focus on strategic initiatives.
Hybrid Cloud Enablement for Agility and Control
With the ePlus solution in place, the customer established a modern hybrid cloud architecture that seamlessly integrates private and public cloud environments. This approach provides the flexibility to embrace public cloud services for scalability and innovation while maintaining a secure, high-performance private cloud for sensitive workloads and compliance-driven operations. The solution delivers centralized management, predictable recovery times, and cost optimization, enabling IT teams to dynamically allocate resources based on business needs. As a result, the firm gains the agility to support cloud-first initiatives without sacrificing governance, security, or operational simplicity—positioning their technology strategy for long-term resilience and growth.