Credit Union Turns to ePlus to Accelerate Business Leveraging Azure Cloud Services and DevOps Deployment Practices
Speeds application deployment, expands DevOps awareness, and allows retooling to support B2B communications and open new lines of business
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Business Challenges
Challenge 1
The credit union needed to open new lines of business leveraging B2B communications for loan servicing, member services, and new service providers using modern technologies and delivery approaches between development and infrastructure teams.
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Challenge 2
Development teams were already leveraging deployment pipelines for application releases but were unable to deliver the supporting infrastructure, leading to delays in deployment and opportunity cost for the organization.
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Challenge 3
Infrastructure teams were not well versed in continuous deployment or comfortable with DevOps practices, leading to potential security concerns and increased opportunity cost for go to market activities.
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Why ePlus?
- ePlus had an existing relationship with the customer providing them their security testing and compliance auditing framework for their software-based solution.
- As the credit union looked to expand their capabilities and reach, ePlus was a natural partner to help them evolve their capabilities.
- The organization chose ePlus due to the thoroughness of the presales methodology, the relationships forged throughout the process, our delivery approach, expertise, and overall comfort with the resources that would be delivering the work.
Solution
Azure Production Ready Cloud + Serverless Compute and Pipelines
- ePlus engaged with the credit union to discover business and technical requirements for the solution incorporating Azure infrastructure, Azure serverless technologies, and Azure DevOps for pipeline management.
- Through a series of design and delivery sprints, ePlus created an Azure cloud solution that would meet the requirements of the customer and allow them to scale effortlessly and geographically to meet the demands of their customers and B2B providers.
- ePlus Azure Infrastructure and DevOps leads consulted and delivered a secure and scalable Azure Landing Zone and created a pipeline to deliver their application through Azure Serverless compute.
- ePlus Azure Cloud Security leads collaborated with the customer’s security team to assist with the creation of their Cloud Control Framework and alignment with the NIST 800-53 framework, addressing both platform and program security.
- ePlus DevOps leads collaborated with the customer’s security team and application team to integrate the necessary DevSecOps (SCA, SAST and DAST) Security Tools within their Serverless Application CI/CD Pipelines for Code Scanning, Image Scanning and Application Scanning for addressing application security automation via Build and Release Pipelines.
- ePlus DevOps leads collaborated with both the infrastructure team and application team to configure the Azure Monitor, Application Insights, and Log Analytics Workspace for the Serverless Application with Alert Notifications for addressing application observability, troubleshooting, and auditing.
- ePlus also coached the customer along the way to help the infrastructure team embrace both the deployment automation as well as the general knowledge of DevOps and Automation.
Business Outcomes
The credit union can now rapidly deploy their application through the pipeline in concert with both application and infrastructure teams working securely and in harmony, accelerating time to market, time to customer acquisition, and time to revenue.
- The customer has greater awareness and capability to further their use of DevOps as a mainstream deployment concept for future use cases and solutions.
- They are also able to retool their business to support B2B communications and open new lines of business—tapping into new markets, new products to attract customers, and capabilities for loan servicing.
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