Hosted Contact Center is a software as a Service (SaaS) solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-redundancy, flexibility, and scalability..

Required Info

Most Hosted Contact Centers Providers will integrate with your existing phone system, and some will even offer their own cloud-based enterprise phone solution (Hosted VoIP). Please let us know what your are looking to do.

If you are looking to move to Hosted VoiP:

To help us understand your requirements and design the best possible solution, please click on the link and complete the Hosted VoiP fom as well. 
What channels will agents utilize (now or in the future)?
What are your Recording Requirements?
Specific Integration Requirements

Helpful Info

Why are you considering Hosted Contact Center? (Choose all that apply)
Agent Location(s) in Scope
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