Customer Success Cards

A public university and health center is committed to delivering world class care to its customers.  ePlus plays a crucial role in helping the customer utilize technology as a business enabler to significantly enhance patient care.  

A public university and health center is committed to delivering world class care to its customers.  ePlus plays a crucial role in helping the customer utilize technology as a business enabler to significantly enhance patient care. 

Business Challenge

• CapEx and OpEx costs were unpredictable YoY and not aligned with the business.
• IT has become an integral part of the patient-care contract. The customer needed to enable always-available access to electronic medical records (EMR), drive new sources of revenue and plan for declining reimbursements, and comply with industry regulations.
• Time to value of technology adoption and remediation was too long, creating vulnerabilities to the business and the organization's intellectual property.
• Exposed security vulnerabilities required public notice at a cost of $100M+.
• Lengthy time to value of application deployment was threatening patient care.

Why ePlus?

• Technical teams to provide application ecosystem infrastructure design and consulting services in addition to full project management
• Lab facility and staging services
• Payment plans to overcome customer fiscal constraints
• Knowledge of customer’s business and infrastructure
• Unbiased and strategic recommendations

Solution

• School of Medicine: Next Generation Tech Ecosystem (data center to include multi-petabyte private cloud with automation)
• CapEx/OpEx:

• Cisco Enterprise Services Agreement
• Cisco Enterprise License Agreement
• Strategic Procurement Program
• Financing (through Cisco and ePlus)

• Cisco Advanced Security Technologies
• Further Integration of Cisco Collaboration Technologies within customer’s workflow
• Cisco Application Centric Infrastructure (ACI) and Next Gen Networking Tech
• FlexPod (Cisco/NetApp)
• FlashStack (Cisco/Pure Storage)
• ePlus Consulting Services, Staging Services, and Professional Services

BusinessOutcomes

• Transformed the cost, quality, and delivery of patient care while safely accelerating the transition to truly connected care
• Significant increases in application/data security to protect patient privacy, safeguard its reputation, and reduce risk
• Improved operational workflow to greatly decrease ER admittance times by more than 50%
• Delivered an elevated patient experience through integrated collaboration technologies: remote access to ICU Patients by family members
• Aligned CapEx and OpEx with business cash flows

• Healthcare

• Digital Infrastructure
• Services

• Hospital System Uses ePlus Financing Solutions for Medical and IT Assets
• Charlotte Hungerford Hospital Achieves Better Communication for Healthcare
• Charter Oak State College Embraces Transformative IT for High Education