Customer Success Cards

Sep 6, 2018, 10:43 AM

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Taps ePlus’ AWS expertise and staffing capabilities to extend the reach of its team and support a maturing cloud practice

Taps ePlus’ AWS expertise and staffing capabilities to extend the reach of its team and support a maturing cloud practice

Business Challenges

• The AI and robotics R&D company sought engineering expertise and project management to support multiple cloud and network initiatives running simultaneously with tight deadlines (including role-based access to AWS resources, network traffic monitoring and VPN tunneling).
• The customer was challenged by unstructured account policies, limited policies in place, and manual application deployments.
• It lacked best practices for security, networking, and identity access management.
• Maintaining a lean staff, the company relies on external consultants to supplement internal talent.  It needed project management help to support three major office moves as well as a helpdesk engagement and virtualization consulting, assessment, and roadmap suggestions.

Why ePlus?

• Strong engineering development team with AWS certified experience and infrastructure automation expertise
• Blended approach and breadth of resources with in-house engineers and external recruitment to address the customer’s requirements for cloud, network, and project management support
• Practice and account team in place for proactive support and rapid response time to meet tight deadlines

Solution

Cloud Services for Automation and Orchestration (Terraform and Ansible)

• Solution architect and software developer-led support services
• Solution validation and support (continuous integration/continuous delivery) with Jenkins
• Custom development and third-party integration (Slack, AWS Lambda, Sumo Logic, Cloud Custodian, Amazon EKS, Reviewable, GitHub, CloudWatch, Confluence, JIRA, GitHub and Slack Webhooks)
• Operations and administration for cloud tooling - Cloud Custodian (AWS), Sumo Logic, CloudWatch, AWS limit monitor
• Consulting - AWS trusted advisor 

ePlus Staffing and On-Demand Services

• Staffing Solution – Cloud, Software Development, Network, Agile Project Management
• On-Demand help desk support: ticket remediation and end user support across three sites

Business Outcomes

• Deliver business value faster (tasks accelerated from months to hours)
• Enhanced efficiency with structured user management
• Stronger security posture through scripting to enforce customer’s security policies
• Able to scale by allowing IT staff to focus on business strategy and critical initiatives
• Leverage multiple perspectives to extend internal talent and knowledge base
• Respond quicker to business demands with better insight 

Categories :

• Cloud
• Services
• Staffing

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