), a leading provider of Enterprise Cost Management solutions, today announced ePlus Technology, Inc., the company’s wholly owned subsidiary of integrated professional services and direct sales, has entered into a contractual agreement with BCE Elix, a Bell Canada company focused exclusively on contact center solutions. Under the terms of this agreement, BCE Elix will provide Business Consulting, Professional Services, Application development, and Support Services for contact center clients.
The agreement will combine the strengths of the two companies. ePlus brings more than a decade of experience in delivering IT sourcing and hardware and software technology solutions to both the public and private sectors across a number of vertical markets. BCE Elix, a North American leader in its field, has extensive contact center expertise that encompasses more than 25 years of operational experience and a multitude of large successful North American projects. ePlus' widespread resources in the United States will enable BCE Elix to extend its geographical operations area, while BCE Elix's in-depth knowledge of the contact center industry will enable ePlus to leverage its expertise in another market niche.
"We are pleased to be working with ePlus," said François Rainville, Executive Vice President, Sales and Marketing, at BCE Elix. "Their proven success and focus on technology solutions complement our own experience in contact centers and makes them a strong local organization for continued growth and success in the U.S. market."
"This agreement brings 'Center of Excellence for Contact Centers' capabilities to our customers, enabling them to grow their business and maintain effective and efficient communication strategies with their clients," said Andy Shulman, national Cisco practice manager at ePlus. "Contact center projects are very complex and require specialized skill sets. BCE Elix has one of the largest and best skilled teams dedicated to delivering contact center solutions. That, combined with their knowledge and experience and our technology solution expertise—especially our IPT capabilities—ensures that our focus on quality in every aspect is respected, allowing us to pass tangible benefits on to our customers."
About BCE Elix
BCE Elix is a Bell Canada company focusing exclusively on contact center solutions. As a leading provider in North America, BCE Elix has one of the largest teams of professionals dedicated to delivering a full suite of innovative and leading-edge products, solutions and expertise in all aspects of contact center operations. By being 100% focused on delivering contact center solutions that drive business results, BCE Elix has become a trusted advisor to its customers. BCE Elix is another example of how Bell Canada is committed to providing end-to-end solutions that help enterprises be successful in meeting their business objectives. For more information, visit http://www.bceelix.com/ or call 1-877-909-3549.
About ePlus inc.
ePlus is a leading provider of Enterprise Cost Management solutions for information technology, finance, procurement, operations, and supply chain professionals who want to reduce the costs of sourcing, purchasing, managing, and financing information technology goods and services. Our Enterprise Cost Management solutions provide sourcing, procurement, spend analytic, supplier management, document collaboration, asset management, professional services, and leasing services to ePlus’ 2000+ customers. Profitable since inception in 1990, the company is headquartered in Herndon, VA, and has more than 30 locations in the United States. For more information, visit http://www.eplus.com/, call 888-482-1122, or email info@eplus.com.
ePlus®, ePlus Enterprise Cost Management®, and eECM® are registered trademarks of ePlus inc. The names of other companies and products mentioned herein may be the trademarks of their respective owners.
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