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UCaaS is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.

Required Info

Current WAN Setup
Do you want to reuse your existing handsets?
Do you need a new Contact Center solution?
Do you require integration with an existing Instant Messaging solution? (e.g. click to call from IM client, update presence to "busy" when on call)
Do you require integration with an existing CRM solution? (e.g. click to call from CRM, inbound call triggers screen pop-in CRM)
Compliance Standards Required

Helpful Info

OPTIONAL - Feel free to include an attachment listing your sites and number of users at each.
Add another
Do you have international sites?
Feature Requirements - Please enter the number of users for each
Do you need new PoE switches from the UCaaS provider?

Administration