Proactively Manage Your IT Infrastructure

Proactive management puts you squarely in the driver’s seat so you can energize your IT team and business to innovate efficiently. ePlus Managed Services offer a flexible subscription model to monitor, manage, and maximize the critical technologies that run your business—including cloud, security, data center, mobility, and collaboration. From infrastructure hardware, to workloads, applications, and devices, we leverage an ITIL-based framework that enables us to offer scalable services across multiple industry verticals.


Key Benefits

  • Elevate IT and drive employee engagement by bringing IT staff out of the shadows to focus on strategic projects
  • Generate revenue, maximize productivity, enhance efficiencies, and drive cost savings, backed by over a decade of demonstrated experience with a partner you can trust
  • Improve the efficiency and reliability of IT operations to support customer experience and engagement
  • Monitor and manage a comprehensive range of technologies—from network and data center infrastructure, to applications, videoconferencing, mobile device management, and audio/visual services
  • Maximize the value of your managed services with optimization offerings that better align IT to business objectives, enhance maintenance services, and offer opportunities for training and peer networking


Managed Infrastructure Services

Monitor

MONITOR

ePlus MONITOR Service proactively monitors your infrastructure 24x7x365 to detect and validate incidents, and alerts you to any network issues that require attention.
Manage

MANAGE

ePlus MANAGE Service proactively monitors and manages contracted entities against fault and performance criteria, and remediates issues quickly and efficiently. MANAGE also includes circuit management and optional components of Executive Services Portfolio and Enhanced Maintenance Support.
Maximize

MAXIMIZE

ePlus MAXIMIZE Service is a fully outsourced network management solution, including circuit management, performance management, configuration management, availability management, as well as the full suite of Executive Services Portfolio and optional Enhanced Maintenance Support.

Value-Added Services

Executive Services Portfolio

Executive Services Portfolio (ESP)

Pair infrastructure analysis, organizational fingerprinting, and strategic roadmap development with quarterly business reviews and participation in our CIO Executive Council for regional peer education and information sharing.


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Enhanced Maintenance Support (EMS)

Leverage ePlus’ manufacturer-certified maintenance program alternative to keep up-to-date and mitigate risk with automated inventory, maintenance, and security alerts for devices and software on your network. Also includes expedited technical support and optional onsite servicing.

EMS

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Managed Security Services

ePlus Managed Security Services support mission-critical tasks by extending the reach of your security team with security expertise and around-the-clock monitoring.

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Staffing

Staffing Solutions

ePlus delivers a full range of Staffing Solutions, including short-term, long-term, temporary-to-hire, and direct-hire IT professionals.

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Managed Services

Dec 23, 2016, 14:55 PM
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