By providing immediate access to the right documents via a wireless device, organizations can reduce operating costs, improve productivity, compress operating cycles, increase customer satisfaction, and effectively respond to disasters.
DigitalPaper XE Wireless enables field service technicians, maintenance workers, emergency workers, and other mobile workers to quickly and easily view and annotate engineering drawings and other documents from a wireless PC or PDA. Documents associated with change notifications, work orders, and field service tickets, for example, can be accessed and viewed in seconds.
DirectSight uniquely addresses the needs of users inside and outside an organization by supporting document access and collaboration without requiring a massive IT infrastructure.
DigitalPaper XE Wireless leverages DirectSight, DigitalPaper XE’s patented technology, that enables viewing of any document—regardless of size or complexity—without attaching, sending, or downloading files or applets. The documents never leave the customer’s secure environment, and because client software, plug-ins and applets are not required, the solution is practical and cost-effective for all users, including mobile workers, to view and collaborate on all kinds of documents.
Emergency Response
First responders need access to the necessary maps, drawings, plans, and documents as they are en route to an emergency. With DirectSight technology, emergency personnel can access the most recent file of any size in less than a few seconds on a mobile tablet PC. And since DigitalPaper maintains an accurate and thorough history of document annotations and mark ups, first responders can be confident that they have the most recent version. Because even the smallest variation can cause costly mistakes and risk lives.
Organizations such as Baltimore County, Monroe County, Ohio Department of Transportation, and the City of Houston turn to DigitalPaper XE for immediate access to relevant engineering, construction, and public works documents and drawings.
