Managing complex, distributed and multi-vendor solutions can be cumbersome, expensive, and confusing. Juggling multiple funding sources, maintenance negotiations, and support contacts—plus the pressure of asset management and SLA performance monitoring—can hinder your accountability and efficiency.
With consolidated maintenance solutions from ePlus, we manage all of your OEM contracts in one standardized agreement. You’ll benefit from a single point of contact for all maintenance events, 24/7 managed help desk, proactive contract renewals, SLA performance reporting, and lifecycle support through customized leasing programs and asset management. You’ll also see significant improvements in both response and resolution time—and aggregate your risk to one vendor: ePlus.
ePlus holds long-standing partnerships with the industry’s top manufacturers. Our talented team of certified engineers has expertise in a variety of platforms and protocols. Here’s a partial list:
Unix systems:
HP, SUN, IBM
Wintel systems:
HP, Compaq, Dell, IBM
Storage:
EMC, STK, NetApp
Networking:
Cisco, Enterasys, Nortel
Peripherals:
HP, Lexmark, Genicom, Okidata
Software:
Oracle, BEA, Veritas, Linux