Collaboration Assessment

Your communications and IT environment is likely more complex than ever before—from managing multiple satellite and remote office locations to handling mobility challenges and BYOD to accommodating immersive video, and more.

 Optimize Your UC Environment

collab-assessments-thumb.jpgePlus can help you make sense of it all and provide you with the peace of mind that comes from understanding exactly where you stand relative to both your expectations and your competitors’ capabilities.

We leverage our Unified Communications/Collaboration Analytics module to analyze and test your current Cisco Unified Communication Manager (CUCM, aka Call Manager) and network infrastructure to diagnose problems.  We’ll then help you ensure that your system is meeting the needs and activity of your users, without the risk of dropped communications or lost business.  We’ll determine how well your IT services are currently functioning, where you may have issues, and how to best optimize your current UC technology investments.

 UC Assessment Deliverables

  • Detailed inventory of your environment: includes hardware, software, circuits, Windows servers, and workstations
  • Detailed Cisco Communications Manager Documentation (CUCM): includes dial plan, devices, services, and Cisco Quality of Service (MQC) Documentation
  • Network Performance Analysis: includes bandwidth and interface statistics as well as Windows server performance
  • Critical Issue Identification: includes overutilization, errors, lifecycle, and topology
  • Application Compliance: includes verifying licensing compliance for Windows and Office applications
  • Visio Drawing of Network: includes updated “As Built” Documentation
  • Best Practice Checks: includes Cisco Systems UC/Collaboration Best Practices
  • UC/Collaboration Performance Tracking
  • Resource Utilization
  • Gateway Utilization
​IT Concerns/Problems ​UC Assessment
Network VoIP Performance​ ​✓
Cisco UC Documentation​ ✓​
​Best Practice Checks ​✓
​IT Compliance Issues ​✓
​Windows Server Problems ​✓
​Disaster Recovery ​✓
​Updated Topology ​✓
​Key Server Performance ​✓
​Hardware Lifecycle Analysis ​✓
Software Lifecycle Analysis​ ​✓
​Cisco SmartNet Coverage Info ​✓