Microsoft Unified Communications -- ePlus Technology, Inc.

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Microsoft Unified Communications

Microsoft unified communications technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.

Integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, email, and calendars—has the power to fundamentally change the way people work.

ePlus believes that unified communications will transform business in the coming decade in the same way email changed the business landscape in the 1990s.

When phone services become software, are managed by a server, and are delivered to desktop applications, many interesting things happen.

One of the fastest growing areas in business right now is the convergence of telephony systems into email, instant messaging, and data communications. This includes replacing public Yahoo Messenger, AOL Messenger, and MSN Messenger "instant messaging" with a centralized OCS/2007 instant messaging system, replacing old PBX phone systems with new Voice-over-IP (VoIP) systems, integrating VoIP into existing digital phone systems, and tying voicemail into existing email systems.

ePlus has been a key supporter of unified communications, collaboration, mobility, and the convergence of technologies for the last couple of years.

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Enabling a Mobile Organization
Learn How UC Enables Highly Mobile Organizations

ePlus can provide assistance to organizations on Microsoft Unified Communications that include:

Assisting with the design, implementation, integration, and support of Exchange 2007 / 2010 environments with Exchange "Unified Messaging" voicemail enabled so that existing phone systems and Voice-over-IP phone systems drop voicemail directly into Exchange.
Assistance with the design, implementation, integration, and support of Microsoft Office Communications Server (OCS) 2007 that includes Instant Messaging for centrally managed chat.
Providing guidance on how to successfully plan, scale, and implement OCS/2007 for instant messaging, Live Meeting data conferences, and mobile communications.
Providing recommendations and hands-on assistance at extending Exchange and OCS for data logging and retention, message archiving, document management, and information collaboration.
Securing OCS and Exchange with solutions related to encrypted communications, content filtering, anti-spam / anti-virus scanning, and secure server lockdown.
Architecting and implementing communications, server, and environment disaster recovery with OCS and Exchange.
Debugging, problem solving, and supporting OCS and Exchange problems.

To request additional information on ePlus Technology products and services, click here for our information request form, call 888-482-1122, or email team-microsoft@eplus.com.